MAS To Open Ticketing Office At Subang SkyPark - malaysiakini
KUALA LUMPUR, Dec 15 -- Malaysia Airlines (MAS) will open a ticketing office at the Sultan Abdul Aziz Shah Airport's Subang SkyPark by February next year to cater to the needs of customers, particularly those in the suburban areas.
"The new office will offer all services for MAS, Firefly, MASWing and many more," said MAS chairman Tan Sri Dr Munir Majid.
Construction work will start next week, he said at the airline's newly upgraded ticketing office at KL Sentral here today.
MAS currently has ticketing offices at Putrajaya, KL Sentral and the Kuala Lumpur International Airport.
Operations at its former head office in Jalan Sultan Ismail here will be closed down.
On the new upgraded office, Munir said its was part of the airline's plan to consolidate its ticketing operations in the Klang Valley.
The KL Sentral office, which is currently serving more than 20,000 customers a month, is operating daily from 4.30am to midnight daily.
Asked about target sales after the upgrading exercise, Munir said: "Sales will increase not just by having the office, but having products that attract people to come to our outlet."
"For example, sales have increased tremendously when the Everyday Low Fares promotion was introduced," he said.
Munir said low fares campaign resulted in a 150 percent increase in online bookings.
"In Australia, online ticketing sales increased by 1,700 percent," he said.
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